Apologies and thanks

clerk

• • 감사합니다.

to older than you

clerk --> customer

grandchild --> grandfather

student --> teacher

Sorry

• 미안해.
  • 미안해 is a low form of "I'm sorry ." 미안해 is used among friends or to people who are younger than you.
  • and you can say "쏘리" among friends.

• 죄송해.

• 미안해요.
  • 미안해요 is used among peers (like co-wokers...) or to junior or younger than you.

미안해요 looks like honorific form but it is close to low form.

so if you use 미안해요 to senior or to people who older than you, they'll feel bad.

• 죄송해요.

to older than you but close person

to close senior

to close boss

• 미안합니다.

to stranger (but looks like younger than you. for example, middle age person --> young person)

• 죄송합니다.
  • very polite form

clerk --> customer

employee --> boss

to stranger (for example, when you bump into a person on the street)

student --> teacher

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